If you did everything correct and detailed in documentation of theme but still translations are not working, please try below.
Go to wp-admin/Loco Translate/Themes/<theme-name>/edit/Relocate
and then try relocating translation files to System

If you did everything correct and detailed in documentation of theme but still translations are not working, please try below.
Go to wp-admin/Loco Translate/Themes/<theme-name>/edit/Relocate
and then try relocating translation files to System